Privacy policy

Effective 01/04/2002 We take your privacy very seriously. We protect the privacy of all information that we receive while you surf our web site. This can be personally identifiable information (like your name and email address) or the technical information that your web browser and Internet Service Provider (ISP) send along with your online page requests.

Contents of this page:

  1. What personally identifiable information is collected
  2. The organization collecting the information
  3. How the information is used
  4. With whom the information may be shared
  5. What choices are available to you regarding collection, use and distribution of the information
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Vetstream's control
  7. How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, please contact us.

I. The information we collect

  • Information that you enter into the contact form at our site.
    This information is used for processing your questions.
  • Information that you do not enter into a form at our site.
    We log your web browser's request header information. This information is used for statistical purposes only.

II. Saving and logging your information

  • Contact form.
    We do NOT make your email addresses or any other personally identifiable information available to anyone but the person who answers your question. As a supporter of the Coalition Against Unsolicited Email (CAUCE) we strongly disapprove of spamming. You won't receive any unsolicited email as a result of visiting this Web site.
  • Web server log files.
    We log your browser's request header information for statistical purposes only. We draw up these statistics because they contain important anonymous information which we use to improve the quality of the information that you find at our web site.

III. Disclosing Information We will NOT disclose any personally identifiable information to any third party except as required by law.

IV. "Cookies"·

  • A cookie is a chunk of information that a Web site can save to your browser's cookie file. The same Web site who stored the cookie (and no one else) can retrieve this information, even at a subsequent visit if they stored a "permanent cookie".
    Cookies can be used by commercial Web sites to store items in your "shopping basket". They are also often used for saving the user IDs and passwords of Web sites with limited access (you don't need to enter it all the time).
  • This web site uses cookies only to log in registered users to the research section.

V. Data protection

We have put in place appropriate physical, electronic, and managerial procedures to provide a high level of data security on our web and data servers. We won't disclose those measures for obvious reasons but you can be sure that we take reasonable precautions to protect all data from loss, misuse or alteration and to safeguard and secure the data you provide online. However, while we strive to protect your data after it has arrived at our servers, we cannot guarantee the security of any information that is being transmitted over the Internet.

VI. Choice / Opting out

Contact form.
We cannot answer your questions unless you enter your valid email address. The form does not support anonymous requests. We do not save, log, distribute or publish personally identifiable information.

  • Web server log file information.
    If you want to provide as little request header information as possible you can use services like Anonymizer.com to surf the web. They will cut certain information from your page requests, like your browser's name, your operating system, and the web address of the page that you looked at before you visit our site ("http_referer"). We do not recommend doing this. If you don't tell our program what web browser you use it assumes that the request originates from a non-standard web browser and will therefore run in a very simple mode without any advanced features.

    • VII. Contact

    If at any time you believe that we have not adhered to these principles or if you have any questions about our privacy policy please contact us.

    Vetstream Ltd
    Three Hills Farm
    Bartlow
    Cambridge
    CB1 6EN